Orders placed by 4pm CST ship same day!  Note: We will be closed 12/20 - 1/4 for our annual inventory and holiday break. For orders that need to be shipped before our holiday closure, you need to place your order before noon CST on Friday, 12/19. We will resume normal business hours on Monday, 1/5.  We apologize for any inconvenience.  Wishing you and your family a Merry Christmas and Happy Holidays!


Payment Information

Payment for Online Orders

Payment for online orders can be made by any credit or debit card with a Visa, MasterCard, American Express, or Discover logo.  To help speed the processing of your order, please make sure the funds are available before placing your order.  You will not be able to submit your order if your credit/debit card is declined.

Payment for Phone Orders

Payment for phone orders can be made by any credit or debit card with a Visa, MasterCard, American Express, or Discover logo.  We will not process the payment until your order is ready for shipment.  We will contact you if the credit/debit card is declined.  In the event we are unable to reach you by phone, we will email you (if you provided an email address) and await your response.  You will be asked to respond by telephone with new payment information.  Please do not send this type of information by email or leave it on our voicemail system as these are not secure methods of transmitting your sensitive information.  Your order will be held for one week from the day we contact you for payment to be resolved.  The order will be deleted from our records past that time.

Payments for Pickup Orders

When picking up your order at our facility, you may pay by any credit or debit card with a Visa, Mastercard, American Express, or Discover logo.  Pin-based debit cards (bank/ATM debit cards) can also be processed at our location.  We also accept payment by certified cashier's check, money order, or cash.  Personal and business checks are not accepted.

Prepay by Mail

Payment for orders by mail may be made by cashier's check or money order.  We are not able to accept payment by personal or business check.  Please see our ordering information page for mail ordering instructions.

Since 1999

Lone Star Candle Supply, Inc.
5800 Park Vista Circle Keller, TX  76244
P: (817) 741-0876 or T: (800) WAX-WICK F: (817) 741-0879