Orders placed by 4pm CST ship same day!  NOTE:  We will be closed on Mon., 9/1 in observance of Labor Day. Our website will still accept orders and we will process them on Tues., 9/2. Have a safe and happy holiday!

icon-privacy.jpg

Privacy Policy for www.lonestarcandlesupply.com


  1. Acknowledgement and Acceptance of Terms

    Lone Star Candle Supply, Inc. is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.lonestarcandlesupply.com, you acknowledge and fully understand Lone Star Candle Supply's Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.


  2. Information We Collect and How We Use It

    Lone Star Candle Supply, Inc. collects certain information from and about its users three ways: Information You Provide, Information From our Web Server Logs, and with Cookies.


    1. Information You Provide

      Visitors to our website may choose to place an order for our products.  Visitors may also register for a user account on our website prior to placing an order.  In either case, we will request some personal information such as name, address, email, telephone number, fax number, and other relevant information.  If you are placing an order, we will also request financial information.  Any financial information we collect is used only to bill you for the products  you purchased.  If you purchase by credit card, this information may be forwarded to your credit card provider.  You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

      We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

      • To fulfill your service requests for services
      • To protect ourselves from liability
      • To respond to legal process or comply with law
      • In connection with a merger, acquisition, or liquidation of the company

    2. Information From our Web Server Logs.

      When you visit our Website, we may track information to administer the site and analyze its usage in order to provide a better user experience to visitors to our website.  Examples of information we may track include:

      • Your Internet protocol address
      • The kind of browser or computer you use
      • Number of links you click within the site
      • State or country from which you accessed the site
      • Date and time of your visit
      • Name of your Internet service provider
      • Web page you linked to our site from
      • Pages you viewed on the site

    3. Use of Cookies

      Lone Star Candle Supply, Inc. may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

      One of the primary purposes of cookies on our website is to enhance your navigation through our site.  For best performance of our website's navigation, cookies must be enabled.  Cookies are also used in order for the shopping cart, wish list, and other features of our website to function.  Cookies also provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.  Cookies may also be used to analyze website usage, again, in an effort to improve a better user to experience to our visitors.

      Lone Star Candle Supply, Inc. reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website.

      You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.


  3. Use of Web Beacons or GIF Files

    Web pages on www.lonestarcandlesupply.com may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow Lone Star Candle Supply, Inc. to count users who have visited those pages.  Lone Star Candle Supply, Inc. may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

    Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site.  Lone Star Candle Supply, Inc. prohibits Web beacons from being used to collect or access your personal information.

  4. Accessing Web Account Information

    We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by logging in to your account and editing your information.  At any time, you may request that your web account be deleted from our system by contacting us via the online contact form on our website.

  5. Changes to This Statement

    Lone Star Candle Supply, Inc. has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

  6. Contacting Us

    If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us via our online contact form or send your comments to:

Lone Star Candle Supply, Inc.
Attention: Privacy Statement Personnel
5800 Park Vista Circle
Keller, TX  76244

Lone Star Candle Supply, Inc. will promptly respond and resolve any problem or question.

Since 1999

Lone Star Candle Supply, Inc.
5800 Park Vista Circle Keller, TX  76244
P: (817) 741-0876 or T: (800) WAX-WICK F: (817) 741-0879

e-Check