Orders placed by 4pm CST ship same day​!

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Shipping Information

Shipping Methods

We currently ship to the United States and Canada by FedEx. If you are located in Alaska, Hawaii, Canada or have a military address (APO box), you may request shipping by the United States Postal Service by telephone. The website currently only supports orders shipping via FedEx.

We are also able to ship LTL (less than truckload) when necessary. We receive incredible discounts on LTL shipping, ​and we pass these savings on to our customers. If you think your order is large enough to qualify for LTL shipping, please call us for a custom quote.  

We can ship by the carrier of your choice. You would be responsible for supplying us with the bill of lading.

Discounted Shipping

Orders weighing 250 pounds or more that are shipping FedEx Ground or FedEx Home Delivery qualify for discounted pricing. The discount varies and can range between 25% - 35% savings over regular FedEx pricing. You do not need to do anything to request this discounted shipping. The website calculates this discount on FedEx Ground and Home Delivery shipments.

Time in Transit

The following map indicates FedEx's time-in-transit information for Ground and Home Delivery shipments:

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When trying to determine how long it will take for you to receive your shipment and which shipping method to choose, make sure to take the following into account:

A. The number of business days we will take to pack and ship your order. Most orders ship the same day. If an order is placed by 4pm CST (either on our website or phone-in orders) we will make EVERY effort to ship that same day. We are closed on Saturday and Sunday so those orders will be processed in the order in which they are received on Monday.

B. The number of business days FedEx will take to deliver to your area of the country. (See above map)

FedEx Ground packages will be delivered Monday - Friday, and FedEx Home Delivery packages will be delivered Tuesday - Saturday.  The Home Delivery service is available to residential addresses only. FedEx Standard Overnight and FedEx 2 Day packages will be delivered Monday - Friday only. 

It is important to note that even when you select express shipping methods such as FedEx Standard Overnight and FedEx 2 Day this simply reduces the amount of time FedEx takes to deliver the package to you. The time it takes us to process your shipment does not change.

It is also important to note that the day of shipment does not count as a day in transit because packages are not picked up by FedEx from our dock until 5:00 pm the day that your order ships, so that day cannot be used as a day in transit. Saturdays, Sundays, and Holidays are not business days.

Examples of Determining Delivery Time

Example 1:

Jane Doe lives in Indianapolis, IN. She places her order on Monday at noon CST and requests FedEx Ground shipping. We then pack and ship her order on Monday because our homepage says orders placed by 4pm CST are shipped the same day. According to the map, FedEx takes 2 days to get to her. Since Monday does NOT count as a day in transit, the 2 days FedEx will have the package are Tuesday and Wednesday. Therefore, she should expect delivery on Wednesday.

Example 2:

John Doe lives in Austin, TX. He places his order on Friday at 4:30 pm CST and requests FedEx Ground shipping. We then pack and ship his order on Monday because his order was placed after our 4 pm CST deadline. Saturday and Sunday are not business days, so they are not counted in our processing time. According to the map, FedEx takes 1 day to get to him. Since Saturday and Sunday do NOT count as days in transit since they are not business days, and neither does Monday since that is the day we pack it, the 1 day FedEx will have the package is Tuesday. Therefore, he should expect delivery on Tuesday.

Example 3:

Jack Doe lives in Seattle, WA. He places his order on Friday at 3:30 pm CST and requests FedEx Standard Overnight shipping. We then pack and ship his order on Friday. No need to refer to the map for transit time. FedEx takes 1 day to deliver FedEx Standard Overnight shipments. Since Friday does NOT count as a day in transit, and neither do Saturday or Sunday since they are not business days, the 1 day FedEx will have the package is Monday. Therefore, he should expect delivery on Monday.

Example 4:

Jill Doe lives in Twin Falls, ID.  She places her order on Wednesday at noon CST, and desperately needs her items to arrive at her home by Saturday. According to the map, FedEx takes 3 days to get to her, so she chooses FedEx Home Delivery service.  Because her order was placed before 4 pm CST, we pack and ship her order Wednesday. Since Wednesday does not count as a day in transit, the 3 days FedEx will have the package are Thursday, Friday and Saturday.  Therefore, she should expect delivery on Saturday. 

NEW! 16oz Mason Jars
Now in Stock

16oz Mason Jar 

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Most all of our containers and lids are sold separately so you can mix and match and create the look YOU want!

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Since 1999

Lone Star Candle Supply, Inc.
5800 Park Vista Circle Keller, TX  76244
Phone: (817) 741-0876 or Toll Free: (800) WAX-WICK
Text: (817) 781-8476 Fax: (817) 741-0879

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