Frequently Asked Questions - Customer Service
Visit the Customer Service area of our website for more helpful information.
Please visit our Contact Us page for our contact information.
Our hours are Monday – Friday, 9:00 am – 5:00 pm. We do close on most major holidays, so if you are planning to come by, please call and make sure we will be open.
We have some instructions on our website, but we do not offer any classes. We are happy to answer questions you may have by email or phone.
Children in the same age range have varying maturity levels, so it is difficult to say without knowing the children involved. That is a determination that would have to be made by the parent or person supervising the activity. The temperature of the wax does get fairly high, and there is a chance of getting burned if you are not careful. There are directions available on our website that you can read through so you are somewhat familiar with the process, and that will help you make a better decision.