Orders placed by 4pm CST ship same day!  Note: We will be closed 12/20 - 1/4 for our annual inventory and holiday break. For orders that need to be shipped before our holiday closure, you need to place your order before noon CST on Friday, 12/19. We will resume normal business hours on Monday, 1/5.  We apologize for any inconvenience.  Wishing you and your family a Merry Christmas and Happy Holidays!

Frequently Asked Questions about Ordering

Visit our ordering information page for more helpful information.

Can I pick up my order instead of having it shipped?
How far in advance should I call if I am placing an order for pick up?
Do you have a minimum order requirement?
Can I place an order and have someone else pick it up for me?


Can I pick up my order instead of having it shipped?

Yes, if you are in the Dallas/Fort Worth area and prefer to stop by our facility and pick up your order, please feel free to do so. If you know what you would like to order, you are welcome to place your order online, call, or fax your order in to us so that it is ready when you arrive.  If you place your order online and need to pick it up quickly, please call us to let us know you are coming so there is no delay when you arrive.  You are also welcome to visit our showroom and place your order while you are here.  This is a great opportunity to see the items or smell the fragrances before you place your order.

How far in advance should I place my order for pick up?

You do not have to call your order in, but it it does help speed the process.  Calling your order in 24 hours ahead of time will help, but you can also place your order the same day.  If you have a large order, placing your order ahead of time will give us a chance to check our stock levels as well.

Do you have a minimum order requirement?

We do not require a minimum order, but there is a minimum on the shipping charges you may be charged (that we have no control over.)  This is good to keep in mind to help keep down your overall costs.

Can I place an order and have someone else pick it up for me?

You are welcome to have someone else pick up your order.  You can place your order on our website or by phone and we can take your payment information and have your order ready when your representative arrives to pick up your order.  Please make sure they have the correct name or company name which the order was placed by, and make sure to give us the name of the person picking up for you.

Since 1999

Lone Star Candle Supply, Inc.
5800 Park Vista Circle Keller, TX  76244
P: (817) 741-0876 or T: (800) WAX-WICK F: (817) 741-0879

e-Check